Riechel Reports - Events - City of San Bruno CA

Public Advocates Office Reveals PG&E Failed To Notify

400K Customers Appropriately During Fall 2019 Power Shut Offs



Article Source:  CPUC

*BREAKING NEWS*

Contact: Maya Chupkov (Public Advocates Office)

 

Public Advocates Office Reveals PG&E Failed To Notify

400K Customers Appropriately During Fall 2019 Power Shut Offs

 

The Public Advocates Office just released its reply comments associated with its proposed penalties and financial remedies against PG&E for its failures associated with the Fall 2019 power shutoffs. Here are some key points from our filing:

  • PG&E must be held accountable for its power shut off failures. Sanctions are necessary to ensure that PG&E reduces public health and safety risks and does not repeat the harm it caused to customers.
  • PG&E is shifting its risks to customers when it decides to conduct a power shut off, and some of the remedies proposed by the Public Advocates Office are so PG&E shareholders pay their fair share.

  • PG&E’s power shut off notification failures were far more severe than the utility reported. Our recommended sanctions are only for the 3% of customers who received little to no notice, rather than the 20% of PG&E customer (nearly 400,000 customers, including 15,000 medical baseline customers) who did not receive the minimum 24-hour advance notice. 

For PG&E to change a safety culture that has consistently put the public at risk for over a decade, it must accept responsibility for its failures. The CPUC must do its duty to hold PG&E accountable through this OSC and impose penalties for PG&E’s violations that risked public health and safety.

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